Shipping policy
Shipping Policy — Ivory Nails Inc
Last updated: [insert date]
Thanks for shopping with Ivory Nails Inc. Here's what to expect once you place an order.
Order Processing
Orders are processed within 1–3 business days of purchase. You'll receive a confirmation email once your order ships, along with tracking information where available.
Delivery Times
Because our products are shipped directly from our suppliers, delivery times vary by destination:
| Destination | Estimated Delivery |
|---|---|
| United Kingdom | 7–14 business days |
| Europe | 10–18 business days |
| Rest of world | 12–20 business days |
These are estimates, not guarantees. Delays caused by customs, weather, or courier issues are outside our control, though we'll do our best to help if your order is significantly delayed.
Shipping Costs
Shipping costs are calculated at checkout based on your destination and order size. [Insert your actual rates or "Free shipping over £X" if applicable.]
Customs & Import Duties
For international orders, you may be responsible for customs fees, import duties, or taxes charged by your country. These aren't included in your order total and are the customer's responsibility.
Order Tracking
Once your order ships, you'll receive a tracking link by email. Please allow up to 48 hours for tracking information to update after dispatch.
Incorrect Address
Please double-check your shipping address at checkout. We're not responsible for orders shipped to an incorrect address supplied by the customer. If you spot an error, contact us immediately at contact@ivorynailsinc.co.uk — we can't guarantee a change once an order has been processed.
Lost or Missing Packages
If tracking shows your order as delivered but you haven't received it, please check with neighbours and your local courier depot first. If it's still missing after 5 business days, contact us and we'll investigate with the courier.
Multiple Items
If your order contains items from different suppliers, it may arrive in separate packages with different delivery windows. You won't be charged extra for this.
Contact Us
Questions about your delivery? Email us at contact@ivorynailsinc.co.uk.
This policy is a general template and does not constitute legal advice. We recommend having it reviewed by a qualified professional to ensure full compliance with UK consumer protection law before publishing.